Shipping policy
Shipping Policy
Last updated: 8 October 2026
Processing Time All orders are processed within 1–3 business days (excluding weekends and bank holidays). You will receive a confirmation email with tracking details once your order has shipped.
Domestic Shipping (United Kingdom) We offer the following shipping options within the UK:
- Standard Shipping (3–5 business days)
- Express Shipping (1–2 business days)
Shipping costs are calculated at checkout based on your order weight and delivery address.
International Shipping We currently ship to selected international destinations. International delivery times vary by location and may be subject to customs delays. Any applicable customs duties, taxes, or import fees are the responsibility of the recipient.
Order Tracking Once your order has been dispatched, you will receive an email with a tracking number. You can use this to monitor your delivery.
Lost or Damaged Parcels If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [your contact email] so we can assist you.
Contact Us For any shipping-related queries, please reach out to us at [your contact email or contact page link].